Last updated: 25 August 2025 09:39:36

Parties and scope
These Terms and Conditions, together with the Privacy Policy and any other applicable policies (collectively, “Terms”), form a binding agreement between TRAUMLAND INDIA PRIVATE LIMITED (“Website Owner”, “we”, “us”, “our”) and you (“you”, “your”) regarding your use of our website, goods, and services (collectively, “Services”). By accessing the website or availing any Services, you confirm that you have read, understood, and agreed to these Terms.

Acceptance and modification
• You agree that your use of the website or Services constitutes acceptance of these Terms.
• We may modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of updates.

Registration and account accuracy
• To access certain Services you may need to register. You agree to provide true, accurate, and complete information during registration and to keep such information up to date.
• You are responsible for all activities carried out through your registered account.

Use of Services and user responsibility
• Your use of the website and Services is at your own risk. You must independently assess whether the Services meet your needs.
• You shall not use the website or Services for unlawful purposes or in violation of these Terms or applicable laws.
• Unauthorized use of the website or Services may result in action against you under these Terms or applicable law.

Intellectual property
• The contents of the website and Services are proprietary to us. You acknowledge that you have no claim to any intellectual property rights, title, or interest in the contents.

Accuracy of information and disclaimers
• Neither we nor third parties make any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of information or materials on the website or provided through the Services.
• You acknowledge that content on the website may contain inaccuracies or errors; to the fullest extent permitted by law, we exclude liability for such inaccuracies or errors.

Payments, refunds, and transactions
• You agree to pay the charges applicable to the Services you avail.
• By initiating a transaction, you enter into a legally binding contract with us for those Services.
• If we are unable to provide the Service, you may be entitled to a refund in accordance with the applicable Service terms and our refund policy. Refund timelines and procedures will be set out in the specific Service terms or policies.
• Failure to raise a refund claim within the stipulated time will make you ineligible for a refund.

Third-party links
• The website and Services may contain links to third-party websites. Accessing those sites is at your own risk and will be governed by the terms, privacy policies, and rules of those third-party sites.

Force majeure
• Neither party shall be liable for failure or delay in performing obligations under these Terms if such failure or delay is caused by a force majeure event.

Governing law and jurisdiction
• These Terms, and any dispute or claim arising out of or relating to them, shall be governed by and construed in accordance with the laws of India.
• All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi.

Contact
All concerns, notices, or communications relating to these Terms should be sent using the contact information provided on our website.

Final clause
By continuing to use the website or avail Services, you confirm your agreement to these Terms as updated from time to time.