April 5, 2020

Help Center: Safety

A message for our Customers

Dear Customer,

In light of the numerous travel advisories from the government and health authorities across the world, Traumland India strongly urges you to avoid non-essential travel until further notice. Here is a link to current travel advisories issued by various countries to give you a handy perspective: https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm (Source: IATA Travel Center) and https://www.icmr.gov.in (Source: ICMR -Indian Council of Medical Research)
We will keep updating you on a regular basis to keep you abreast of the latest developments, so you can take an informed decision on when it is safe to travel again for work or on holiday.

Our teams at Traumland India are singularly focused on ensuring you have the best possible travel & holiday experience and in line with this commitment to customers, our teams will assist you by:
1. Helping re-schedule your holiday to a future date at very nominal charges.
2. Waiving off charges on the land portion of your holiday.
3. Working with our airline partners to reduce as much of the applicable charges as possible once you decide to reschedule your travel.

We are also happy to offer you as our valued customer, a special Holiday Bonus whenever you travel with us on a rescheduled date before the 31st of December 2020!

Meanwhile, if you have any currently booked travel/holiday plans with us, kindly refer below FAQs and answers to help you.

Should you need any further help, do not hesitate to contact us any time.

Regards,
Team Traumland India

Please be assured that our teams are doing their best to help you in the current situation. We are here to help you. Contact our emergency number +91 – 9654091003